Payment Policy
Payment Policy
About Credit/Debit Card
Checkout is conducted in US dollars (USD). Available methods may include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover when displayed at checkout.
Secure handling and authorization
Shopify and authorized payment providers process card and payment information using their security controls. Ryzesuperfoods does not ask customers to send full card numbers by email. Placing an order authorizes the selected provider to validate the payment method and place an authorization or charge. A bank or provider may decline a transaction, request verification, or release an authorization on its own timetable.
Charges, disputes, and taxes
Customers should review the order total, billing details, and cardholder authorization before submitting payment. Suspected duplicate or unauthorized charges should be reported promptly to routedetre@gmail.com so the order record can be reviewed before a chargeback or payment dispute is escalated. Taxes are collected where applicable law requires them.
Cancellations and refunds
Orders may be cancelled before shipment. After shipment, the Refund Policy governs. Approved refunds are returned to the original payment method; the payment provider or bank generally posts the credit within 5–10 business days.
Support
Contact Ryzesuperfoods at routedetre@gmail.com or (334) 488-7604. Customer service is available Monday to Friday, 9:00 AM–5:00 PM (PDT).