Refund Policy

Ryzesuperfoods accepts returns and exchanges requested within 30 days after the customer receives the product, including no-reason requests.

Eligibility and exclusions

Items should be returned in their original condition with the supplied packaging when reasonably available. Customized products, clearance items, gift cards, and opened intimate or hygiene-sensitive products cannot be returned unless applicable law requires otherwise.

Free return arrangements

Ryzesuperfoods pays return shipping for approved no-reason returns and exchanges and for returns involving damage, defects, incorrect items, or other quality problems. Contact us before sending anything back. We will provide a prepaid return label or an equivalent no-cost return arrangement.

Return address

The default return address is 544 S Hull St, Montgomery, Alabama, 36104, United States. Do not mail a return until support confirms the instructions and routing.

Refunds and exchanges

After an approved return is received and inspected, a refund is sent to the original payment method. Banks and payment providers generally complete posting within 5–10 business days. Exchanges are fulfilled after approval and are subject to stock availability.

Cancellation

An order may be cancelled before shipment. Once it has shipped, this Refund Policy applies.

Support

Contact Ryzesuperfoods at routedetre@gmail.com or (334) 488-7604. Customer service is available Monday to Friday, 9:00 AM–5:00 PM (PDT).